Cancellation & Payment

I require 24 hours’ notice for cancellations or rescheduling. If you miss a session or cancel with less than 24 hours’ notice, you will be charged the full session fee, except in cases of illness or emergency.

Payment is due at 11:59pm the day of your session. If the previous session’s fee has not been paid 24 hours before the next appointment, this appointment will be cancelled.

Telehealth

To comply with legal and ethical standards, I’ll ask you to verify the following at the beginning of each telehealth session:

• Your first and last name

• Current location and address (must be in CA)

• You have an appropriate level of privacy

• You are not driving

Emergencies & 911

My work hours are M-Th 10am-7pm, F 10am-5pm. It may take me 24-48 hours to get back to you during these hours. I am not available outside of these hours. This means that I am usually not your best resource if an emergency or urgent need arises.

I provide all my clients with crisis support resources and/or mobile psychiatric crisis lines that do not work with the police. 

I have worked hard to divest from carceral/police-affiliated services and invest in justice-centered and harm reduction resources. That being said, as a Registered Associate with the Board of Behavioral Sciences, I have a legal and ethical duty to take reasonable steps to intervene when a client is at risk to harm themselves or others. This may include suicide/homicide assessment, safety planning, harm reduction, increasing the frequency of our contact, bringing in loved ones when appropriate, and, if necessary, calling 911. I welcome any and all questions you may have about this.